Swarming Technology streamlines workflows, boost efficient in user acceptance testing
Developers, project managers, and UX/UI designers deliver more on-time project completions by using Usersnap to reduce UAT by 20%
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Challenges
Finding a versatile tool for diverse e-commerce projects
To make it easy for users to submit visual feedbackÂ
Streamline internal and external website feedback
"We're really loving Usersnap because it makes it super easy for our clients to replicate issues. No more fussing with excel or sifting through emails. Clients are all about the visuals."
Germaine Krystowiak, CMO @ Swarming Technology
Loved features
User-friendly widgets for web apps
User screenshots and video recordings with annotations
Advance Jira integration to optimize workflowsÂ
Results
Reduced UAT time
Project health reports indicate a 20% reduction in UAT workload
Higher client satisfaction
Increasing client satisfaction and loyalty by consistently delivering projects on time
Streamlined QA
High quality feedback from customers and internal stakeholdersÂ
More customer stories
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TBK creative
“Usersnap has changed the way we handle digital client feedback in every way.”
Read the full story →Instacart
"Great for managing bug reports and improving our e-commerce user experience."
Dynatrace
"Usersnap makes managing website feedback easy for our team of 2000+ employees." Â
Read the full story →PocketPrep
"It's a great two-way communication tool that gives our users a voice and helps them feel more involved."
Read the full story →Hawaiian airlines
"It’s a terrific source of new ideas from users and has helped uncover pain points that led to improvements on our site."
Read the full story →Erste bank
"Invaluable customer feedback may have gone unheard without Usersnap as our constant feedback portal."
Read the full story →Easily collect & manage customer feedback
Try now. Collect 20 feedback for free.
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