Guide users to give feedback, how they want. Users and customers can rate their experience, report bugs, and contact support from the same feedback button.
Your users can send in annotated screenshots or screen recordings directly in your web app or website. Metadata such as URL, device, browser info and javascript errors are included.
Use NPS, CSAT, CES and binary rating systems to measure customer happiness. Follow up with a dynamic open-ended question to understand "why" customers think this way.
Measure Customer Satisfaction
Get a customer health score
Streamlined feedback process
Resolve issues and ship faster
Trigger-based
Increase customer engagement
Flexible triggers allowing you to ask feedback at the right moment will boost response rate. Customize the widget to fit your branding and theme.
New! Increase response rates even more with mini surveys.