Career @ Usersnap

Work with us! We are looking for exceptional people like you. Join us in our mission to make feedback matter.

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Our core values

Make feedback matter

We ask for feedback and actively listen to those who offer it to us. We need our customers and other people’s perspectives in order to thrive. Both parties benefit because feedback unlocks change and innovation.

Open Communication

Openness is root level for us. Information is open internally by default and sharing is a first principle. And we understand that speaking your mind requires awareness of what to say, when to say it and how it’s said.

It’s All About the Team

People matter more than anything. We care about those we work with and those we serve. We are all about building trust-based relationships and establishing win-win partnerships. We care about results, but not at the expense of people. Everything we do should build trust.

Focus on Results

We always bring our best. It's focused excellence. We are obsessed about quality but with an iterative, fast-paced approach. We finish in time what we promised and started.

Add Value

Change is the only constant. We don't just realize that we enthusiastically embrace and drive ongoing change. We are solution oriented and in all our contributions we improve and we multiply.

Open positions

Usersnap is always looking for exceptional people to help us achieve great success.

Please send us a resume including your desired position, and we will consider you for future openings. Be sure to include a helpful message introducing yourself.

We look forward to meeting you!

Go to our career overview

Our perks & benefits

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Flexible working hours

You can have a flexible schedule at Usersnap. As our team is working collaboratively, it's beneficial to work in the core hours but if you need a flexible schedule, we are up to that.

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International team

Our team is coming from more than 12 countries, speaking different languages and bringing exciting cultural views to one amazing team.

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Competitive salary

Talented people should get a matching salary. All contributers to the growth of Usersnap should also participate in the benefits of the growth.

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Free public transport ticket

Usersnap wants to support you in a sustainable lifestyle and offers a free public transport ticket for every full-time employee for Austria.

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Professional onboarding

After you joined the team, you will work on a 90-days plan that helps you to get to know Usersnap, our values, processes and all important facts about the business.

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Remote positions

Our team is working from Vienna, Linz (Austria), France, Spain, Italy, Czech, Thailand etc. We believe that working from everywhere in world makes work more fun.

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Awesome team events

Our team went to Mallorca for a magical, rememberable team retreat to have some fun, drinks and recreational activities together. You will enjoy many of our team events here.

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Work visas

You don't have a work visa for the EU. No problem, we can get you a work visa for the EU and we will handle most of the bureaucracy for you.

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Home office setup

Working from home should not reduce your equipment and that's why we offer great technical setup also when working from home.

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Co-working possibilities

If you can't work from home, we can offer Co-working spaces to give you a place to work efficiently and with other people around.

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Feedback that helps you grow

Make feedback matter. We believe feedback helps us all to grow. You will work on a personal development plan to help you grow your soft and hard skills with feedback.

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English as the main language

As our customers are all around the world and our team is coming from many cultures and countries, our main language is English and we love to talk to you.

Overview on Our Open Positions

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Senior Backend Developer


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Senior Backend Engineer (Python)

As a Senior Backend Engineer, you will take ownership to deliver a set of valuable features that wow! our customers. This role will be dynamic, with high demands on software design skills and engineering knowledge. You will also come up with initiatives and ideas on how to make our code and infrastructure better. You will own your production code and report directly to the CTO.

Apply for the position

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Senior Product Manager

As a Senior Product Manager, you will play a crucial role in defining the product vision, strategy, and roadmap and ensuring the delivery of an innovative, cutting edge user experience and product-led growth solution to our customers.

Apply for the position

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Senior Frontend Developer


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Our five stage recruitment process

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1st call

Let's get to know on the a 30-minutes call. We'll ask some basic questions and you can ask yours.

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2nd interview

In-depth interview into your CV and skillsets. Followed by a place for your questions.

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Assessment test

To give you a chance to show your skills, we'll ask you to do an assessment challenge.

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Interview with CEO

Last interview to learn more about the values, culture and management team

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Finale

Let's discuss your final job offer and everything that will make your life and career at Usersnap amazing.

30k+

Active users

11

Nationalities

2

Locations

kununu
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Meet the management team

Josef Trauner

Josef

ceo
LinkedIn
Klaus-M. Schremser

Klaus-M.

cMo
LinkedIn
Martin Sereinig

Martin

cto
LinkedIn

Usersnap offices

Linz office

Linz headquarters

Energiestrasse 1
4020 Linz
Austria
View open positions
Impressions 2
impressions 1

Vienna office

Webgasse 43
1060 Vienna
Austria
View open positions
Impressions 2

Meet some Usersnapians

“I love that Usersnap is such a diverse place – we have colleagues from 12 countries – it’s always great to gain new perspectives.”

Martin Sereinig
Martin Sereinig
CTO

“My favorite part of working at Usersnap is the feeling of freedom and flexibility that I get here everyday. I get to bring in my ideas and work on things I genuinely care of. Also the diverse and international team is a huge peak.”

Tamara
Tamara Dekic
HR manager

“For me Usersnap is a place to grow. Everyone gets the chance to try out things, bring in new ideas and learn from each other. And it’s fun to work in this atmosphere of a multicultural divers team.”

Christina
Christina Kasper
Head of product

“Working for Usersnap puts a big smile on my face everyday. I love working here because it has such a healthy company culture. Its flexibility and the work-life balance have created a sustainable working environment. In addition, I get to work with so many professional associates of diverse backgrounds. Hence I get to grow personally and be pushed for new challenges. Most importantly, I feel my contribution matters and we are all on a winning team together.”

Yu-Han
Yu-Han Chen
Head of customer success
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