Career @ Usersnap

Work with us! We are looking for exceptional people like you. Join us in our mission to make feedback matter.

team impressions

Our core values

Make feedback matter

We ask for feedback and actively listen to those who offer it to us. We need our customers and other people’s perspectives in order to thrive. Both parties benefit because feedback unlocks change and innovation.

Open Communication

Openness is root level for us. Information is open internally by default and sharing is a first principle. And we understand that speaking your mind requires awareness of what to say, when to say it and how it’s said.

It’s All About the Team

People matter more than anything. We care about those we work with and those we serve. We are all about building trust-based relationships and establishing win-win partnerships. We care about results, but not at the expense of people. Everything we do should build trust.

Focus on Results

We always bring our best. It's focused excellence. We are obsessed about quality but with an iterative, fast-paced approach. We finish in time what we promised and started.

Add Value

Change is the only constant. We don't just realize that we enthusiastically embrace and drive ongoing change. We are solution oriented and in all our contributions we improve and we multiply.

Open positions

Usersnap is always looking for exceptional people to help us achieve great success.

Please send us a resume including your desired position, and we will consider you for future openings. Be sure to include a helpful message introducing yourself.

We look forward to meeting you!

Go to our career overview

Our perks & benefits

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Flexible working hours

You can have a flexible schedule at Usersnap. As our team is working collaboratively, it's beneficial to work in the core hours but if you need a flexible schedule, we are up to that.

International team

Our team is coming from more than 12 countries, speaking different languages and bringing exciting cultural views to one amazing team.

Competitive salary

Talented people should get a matching salary. All contributers to the growth of Usersnap should also participate in the benefits of the growth.

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Free public transport ticket

Usersnap wants to support you in a sustainable lifestyle and offers a free public transport ticket for every full-time employee for Austria.

Professional onboarding

After you joined the team, you will work on a 90-days plan that helps you to get to know Usersnap, our values, processes and all important facts about the business.

Modern open office

The Usersnap team is split between one office in Linz/Austria and one office in Vienna/Austria. Both are modern open offices with a lot of recreational possibilities.

Awesome team events

Our team went to Mallorca for a magical, rememberable team retreat to have some fun, drinks and recreational activities together. You will enjoy many of our team events here.

Work visas

You don't have a work visa for the EU. No problem, we can get you a work visa for the EU and we will handle most of the bureaucracy for you.

Hybrid/home office setup

Our team setup between multiple locations and teams working from different areas give you the opportunity to work from office or home whatever you prefer.

Free drinks & fruits

Enjoy many sorts of drinks and fresh fruits to have a healthy support of your work day. Our fridge is filled with cold drinks (even beer for after 5pm).

Feedback that helps you grow

Make feedback matter. We believe feedback helps us all to grow. You will work on a personal development plan to help you grow your soft and hard skills with feedback.

English as the main language

As our customers are all around the world and our team is coming from many cultures and countries, our main language is English and we love to talk to you.


Active users






Our five stage recruitment process

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1st call

Let's get to know on the a 30-minutes call. We'll ask some basic questions and you can ask yours.

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2nd interview

In-depth interview into your CV and skillsets. Followed by a place for your questions.

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Assessment test

To give you a chance to show your skills, we'll ask you to do an assessment challenge.

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Interview with CEO

Last interview to learn more about the values, culture and management team

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Let's discuss your final job offer and everything that will make your life and career at Usersnap amazing.

Meet the management team

Josef Trauner


Klaus-M. Schremser


Martin Sereinig



Overview on Our Open Positions

Usersnap offices

Linz office

Linz headquarters

Energiestrasse 1
4020 Linz
View open positions
Impressions 2
impressions 1

Vienna office

Webgasse 43
1060 Vienna
View open positions
Impressions 2

Meet some Usersnapians

“I love that Usersnap is such a diverse place – we have colleagues from 12 countries – it’s always great to gain new perspectives.”

Martin Sereinig
Martin Sereinig

“My favorite part of working at Usersnap is the feeling of freedom and flexibility that I get here everyday. I get to bring in my ideas and work on things I genuinely care of. Also the diverse and international team is a huge peak.”

Tamara Dekic
HR manager

“For me Usersnap is a place to grow. Everyone gets the chance to try out things, bring in new ideas and learn from each other. And it’s fun to work in this atmosphere of a multicultural divers team.”

Christina Kasper
Head of product

“Working for Usersnap puts a big smile on my face everyday. I love working here because it has such a healthy company culture. Its flexibility and the work-life balance have created a sustainable working environment. In addition, I get to work with so many professional associates of diverse backgrounds. Hence I get to grow personally and be pushed for new challenges. Most importantly, I feel my contribution matters and we are all on a winning team together.”

Yu-Han Chen
Head of customer success

Join Our Team. We're Hiring.

Ready For a Challenge?
Change your future. Apply now.