Better user feedback & faster website relaunch for LAOLA1.tv

Usersnap has broken down the barriers of communication and enabled our users to accurately communicate the complex 3D problems they are having

Get started, it’s free

Challenges

icon
Relaunch with new features and navigation
icon
Difficult experience with personalisation
task list icon
High traffic site with a lot of users

“Especially our product guys loved how great this worked out! It doesn’t detach user feedback from its context.”

Results

Agile migration

Agile approach that led to multiple feedback cycles.
Successful beta testing

Used Usersnap for beta testing to get feedback early on.
Better product management

Weekly analysis and prioritization of all incoming feedback, bugs and other ideas collected with the Usersnap feedback button.

More customer stories

TBK creative

“Usersnap has changed the way we handle digital client feedback in every way.”

Read the full story →
Instacart improving customer experience with Usersnap
Instacart

"Great for managing bug reports and improving our e-commerce user experience."

Dynatrace

"Usersnap makes managing website feedback easy for our team of 2000+ employees."  

Read the full story →
Pocket Prep allows the voice of users to be heard with Usersnap's customer feedback tool
PocketPrep

"It's a great two-way communication tool that gives our users a voice and helps them feel more involved."

Read the full story →
Hawaiian Airlines makes website booking experience remarkable with Usersnap's customer feedback tool
Hawaiian airlines

"It’s a terrific source of new ideas from users and has helped uncover pain points that led to improvements on our site."

Read the full story →
Erste Bank makes digital banking experience remarkable with Usersnap's customer feedback tool
Erste bank

"Invaluable customer feedback may have gone unheard without Usersnap as our constant feedback portal."

Read the full story →
Microsoft logofacebook logocisco logoairbus logolyft logofastcompany logobridgestone logo

Build better products
with customer feedback

15-day free trial. No credit card.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.