Bug reporting with ease

Bug reporting tool for enterprise product teams

Bug reports arrive with the screenshot, screen recording and technical context needed to reproduce them, tagged to source on arrival.

See how each signal gets captured

Issue reporting

Enjoy multiple annotation tools to point out the issue on your screenshot.

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Beta and UAT programs

Give testers an easy way to send in feedback to get more valuable insights.

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Screen recording

No more misunderstandings. Use screen recording to show issues.

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Screenshots & Screen Recordings

Every report arrives ready to reproduce

Your users can send in annotated screenshots or screen recordings directly in your web app or website. Metadata such as URL, device, browser info and javascript errors are included.

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Bug tracking

Bug reports join your evidence base

A bug report does not stop at the tracker. It lands in the same evidence base as your support tickets, sales calls and surveys, so the pattern behind repeated issues is visible instead of buried in separate tools.

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“Reporting an issue is just one click away and the combination of a screenshot in addition to highly relevant metadata makes reproducing a bug a breeze.”

Enzo Pietzsch, JIMDO

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Integrations

Routes into Jira, Slack, Zendesk and Azure DevOps

Connect Usersnap natively to Jira, Slack, Zendesk and Azure DevOps, and to 2,000 more through Zapier. Route reports to the people who fix them, or keep everyone in the Usersnap dashboard.

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Get started now. It’s easy as ...

Start free. No credit card required. Create a project and choose the channels you want to collect from.

Add one snippet to your site or app, then set when and where the widget appears.

Sentiment Sensor tags topic and sentiment on arrival, so the evidence is organized before anyone touches it. Connect Jira, Slack or Zendesk and you are done.