User feedback is priceless but ...

Save 3 months by subscribing to Usersnap's yearly plans
Startup

Empower your team with actionable and scalable customer feedback.

Starts from
$69
/month
Start free trial
5 active projects
info icon
10 team members
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All you need to collect feedback, plus:
Screen capturing with metadata
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Surveys with conditional questions
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Feedback menu widget
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50+ integrations to automate workflows
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Public requests upvote board
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NEW! Kanban view to track status
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WP Engine loving Usersnap - visual feedback makes QA easier & faster!
Instacart loving Usersnap - customer feedback brings clarity to product growth!
Red Hat loving Usersnap - Tango loving Usersnap - customer feedback brings clarity to product growth!
Company
Usersnap for companies starts at $129 per month

Drive customer engagement and use insights to build what truly matters.

Starts from
$129
/month
Start free trial
15 active projects
info icon
15 team members
info icon
Everything in Startup, plus:
HOT! Browser error log recording
info icon
Widget design customization
info icon
Tailor “thank you” screen with links
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Export data to JSON and CSV files
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NEW! Reply-to-customer templates
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NEW! User list of all feedback submitters
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Freepik loving Usersnap - visual feedback makes QA easier & faster!
Tango loving Usersnap - customer feedback brings clarity to product growth!
Content Snare loving Usersnap - Tango loving Usersnap - customer feedback brings clarity to product growth!
Premium

The complete platform to accelerate customer-centric growth.

Starts from
$249
/month
Start free trial
25 active projects
info icon
25 team members
info icon
5 spaces
info icon
Spaces allow you to manage projects and users with better structure. The users in each space can also collaborate on incoming feedback and data much easier. There is an independent snippet code for each space to control your widget audience targeting.
Everything in Company, plus:
Removal of Usersnap branding
info icon
Mobile app surveys (SDK)
info icon
Native screen capture for protected sites
info icon
Multi-lingual custom translations
info icon
Webhooks to connect any solution
info icon
REST API to automate data export
info icon
Admin permission hierarchy
info icon
Hawaiian Airlines loving Usersnap  - customer feedback brings clarity to product growth!
BBC loving Usersnap  - customer feedback brings clarity to product growth!
Canva loving Usersnap  - customer feedback brings clarity to product growth!
Enterprise

Master feedback loops collaboration to deliver unbeatable experiences.

Starts annually from
on request
/month
Contact us
up to
Enterprise plans at Usersnap enjoys unlimited feedback collection
active projects
info icon
up to
Enterprise plans at Usersnap enjoys unlimited feedback collection
team members
info icon
10+ spaces
info icon
Spaces allow you to manage projects and users with better structure. The users in each space can also collaborate on incoming feedback and data much easier. There is an independent snippet code for each space to control your widget audience targeting.
Exclusive features for enterprise plan:
Single-Sign-On (SAML, OIDC)
info icon
Full API access to personalize feedback collection methods
info icon
Security audit and support
info icon
Onboarding session & quarterly check-ins
info icon
Consultation for your customer feedback strategy and program
info icon
Custom terms of service
info icon
Facebook loving Usersnap - visual feedback makes QA easier & faster!
Cisco
Microsoft loving Usersnap - visual feedback makes QA easier & faster!
Startup

Empower your team with actionable and scalable customer feedback.

Starts from
$99
/month
Start free trial
5 active projects
info icon
10 team members
info icon
All you need to collect feedback, plus:
Screen capturing with metadata
info icon
Surveys with conditional questions
info icon
Feedback menu widget
info icon
50+ integrations to automate workflows
info icon
Public requests upvote board
info icon
NEW! Kanban view to track status
info icon
Company
Companies love Usersnap

Drive customer engagement and use insights to build what truly matters.

Starts from
$189
/month
Start free trial
15 active projects
info icon
15 team members
info icon
Everything in Startup, plus:
HOT! Browser error log recording
info icon
Widget design customization
info icon
Tailor “thank you” screen with links
info icon
Export data to JSON and CSV files
info icon
NEW! Reply-to-customer templates
info icon
NEW! User list of all feedback submitters
info icon
Premium

The complete platform to accelerate customer-centric growth.

Starts from
$329
/month
Start free trial
25 active projects
info icon
25 team members
info icon
5 spaces
info icon
Spaces allow you to manage projects and users with better structure. The users in each space can also collaborate on incoming feedback and data much easier. There is an independent snippet code for each space to control your widget audience targeting.
Everything in Company, plus:
Removal of Usersnap branding
info icon
Mobile app surveys (SDK)
info icon
Native screen capture for protected sites
info icon
Multi-lingual custom translations
info icon
Webhooks to connect any solution
info icon
REST API to automate data export
info icon
Admin permission hierarchy
info icon
Enterprise

Master feedback loops collaboration to deliver unbeatable experiences.

Starts annually from
on request
/month
Contact us
up to
Enterprise plans at Usersnap enjoys unlimited feedback collection
active projects
info icon
up to
Enterprise plans at Usersnap enjoys unlimited feedback collection
team members
info icon
10+ spaces
info icon
Spaces allow you to manage projects and users with better structure. The users in each space can also collaborate on incoming feedback and data much easier. There is an independent snippet code for each space to control your widget audience targeting.
Exclusive features for Enterprise plan:
Single-Sign-On (SAML, OIDC)
info icon
Full API access to personalize feedback collection methods
info icon
Security audit and support
info icon
Onboarding session & quarterly check-ins
info icon
Consultation for your customer feedback strategy and program
info icon
Custom terms of service
info icon

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Frequently Asked Questions (FAQs)

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